1. Introduction

Sorter, Inc. dba Lavender ("Lavender", "our", "us", and "we") respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Privacy Policy"). This Privacy Policy describes types of personal information, including information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws and does not include data that has been effectively irreversibly anonymized or aggregated such that it can no longer enable us or others, whether in combination with other information or otherwise, to identify an individual (“Personal Information”). We may collect Personal Information from you, the user ("you" and "your"), automatically or that you may provide when you visit the website www.trylavender.com and any affiliated third-party websites that may contain a link to this Privacy Policy, (collectively, the "Website"), or when using our underlying email intelligence services (the “Services”). This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy does not apply to Personal Information collected via any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website or Services.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. If you do not agree with our policies and practices, including our use and disclosure of your Personal Information, please do not use our Website or Services and do not provide us with any of your information. By accessing or using the Website or Services, you agree to the terms of this Privacy Policy and consent to our privacy practices described in this Privacy Policy, including our use and disclosure of your Personal Information as described below.

This Privacy Policy may change from time to time, as described below in Section 2 (Changes to Our Privacy Policy). Your continued use of the Website or Services after we make changes is deemed and treated as your acceptance of those changes, so please check the Privacy Policy periodically for updates.

Please note that Lavender is located in the United States and any information you provide to us may be stored in the United States. If you are providing Personal Information from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information about you, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as the European Union.  We will transfer this data based on your consent or an appropriate transfer mechanism as applicable per our agreements with our customers.

  1. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated. If we make material changes to how we treat our users' Personal Information, we will notify you by sending an email to the primary email address specified in your account and/or through a notice on the Website. The date the Privacy Policy was last revised is identified at the top of this webpage as the “Last Modified” date. When you use any Website or Services after any revisions or modifications to this Privacy Policy, you agree to and accept the revisions and modifications. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

  1. Children

Our Website and Services are not intended for children under 18 years of age. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on the Website or Services.  If you believe we might have any Personal Information from or about a child under 16, please contact us at [email protected] and we will make efforts to promptly remove the Personal Information.

  1. Information We Collect About You and How We Collect It

We collect several types of Personal Information from and about users of our Website and Services, including:

4.1. Personal Information You Provide to Us.

The Personal Information we collect directly from you may be via your actions such as filling out forms on our Website, administrative services to facilitate registration and payment for the Services, subscribing or purchasing services or products we offer, signing up for a contest or promotion, reporting a problem, or requesting Services or information from us. Such Personal Information may include: